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WORKFORCE SOLUTIONS

Retail

Empower your retail staff to offer exceptional shopping experiences

With so many shoppers accessing product and pricing information on smartphones, retailers are realizing how essential it is to equip associates with all-in-one mobility tools. Empowering staff with versatile Spectralink mobile phones that run advanced retail apps is smart business because it:

  • Drives exceptional in-store communications
  • Facilitates insight-rich customer experiences
  • Improves collaboration and productivity
  • Streamlines workflows and overall operations
  • Keeps workers safe in emergencies

Retail

Empower retail staff to offer exceptional shopping experiences

With so many shoppers accessing product and pricing information on smartphones, retailers are realizing how essential it is to equip associates with all-in-one mobility tools. Empowering staff with versatile Spectralink mobile phones that run advanced retail apps is smart business because it:

  • Drives exceptional in-store communications
  • Facilitates insight-rich customer experiences
  • Improves collaboration and productivity
  • Streamlines workflows and overall operations
  • Keeps workers safe in emergencies

Retail

Empower retail staff to offer exceptional shopping experiences

With so many shoppers accessing product and pricing information on smartphones, retailers are realizing how essential it is to equip associates with all-in-one mobility tools. Empowering staff with versatile Spectralink mobile phones that run advanced retail apps is smart business because it:

  • Drives exceptional in-store communications
  • Facilitates insight-rich customer experiences
  • Improves collaboration and productivity
  • Streamlines workflows and overall operations
  • Keeps workers safe in emergencies
Mobilize Your Workforce

Move ahead with a seamless omnichannel strategy

Spectralink future-focused mobile phones help retail associates get away from the clunky phone at the front of the store and move about freely to do their jobs. Our mobile phones are built specifically for retail use and integrate seamlessly with leading retail apps and innovation partners. It’s why we’re the choice of major retailers like Lowe’s, Macy’s, Kroger and Meijer. Our advanced retail smartphones make it easy for your associates to:

  • Make calls with crystal-clear connections
  • Check product and inventory information
  • Locate products online or in other stores
  • Schedule pickups and deliveries
  • Complete sales transactions

Move ahead with a seamless omnichannel strategy

Spectralink future-focused mobile phones free up retail associates from the clunky phone at the front of the store and allow them to move about freely to do their jobs. Our mobile phones are built specifically for retail use and integrate seamlessly with leading retail apps and innovation partners. It’s why we’re the choice of major retailers like Lowe’s, Macy’s, Kroger and Meijer. Our advanced retail smartphones make it easy for your associates to:

  • Make calls with crystal-clear connections
  • Check product and inventory information
  • Locate products online or in other stores
  • Schedule pickups and deliveries
  • Complete sales transactions

Move ahead with a seamless omnichannel strategy

Spectralink future-focused mobile phones free up retail associates from the clunky phone at the front of the store and allow them to move about freely to do their jobs. Our mobile phones are built specifically for retail use and integrate seamlessly with leading retail apps and innovation partners. It’s why we’re the choice of major retailers like Lowe’s, Macy’s, Kroger and Meijer. Our advanced retail smartphones make it easy for your associates to:

  • Make calls with crystal-clear connections
  • Check product and inventory information
  • Locate products online or in other stores
  • Schedule pickups and deliveries
  • Complete sales transactions

How retailers experience retail mobility

64%

OBSERVE INCREASED
CUSTOMER SATISFACTION

53%

REPORT IMPROVED
EMPLOYEE TRAINING

42%

SAY EMPLOYEE
MORALE IMPROVES

65%

SEE HIGHER
SALES REVENUE

Streamlining retail workflows

Communication

Giving staff the tools to collaborate and enhance the shopping experience

Productivity

Making inventory management, price checks and order fulfillment more efficient

Safety

Allowing workers to quickly summon help for emergency situations

Communication

Spectralink retail mobile devices vastly improve collaboration among your staff. They also make it far easier for your crew to communicate with and assist customers. Associates can get on calls from anywhere in the store with crystal clear voice quality. They can also pass on valuable insights to shoppers with instant access to information on their phones about products, pricing, promotions, inventory levels and delivery options.

Productivity

Spectralink mobile phones give retail staff the tools they need to support omnichannel sales. Thanks to integration with the leading retail apps and features like Push-to-Talk and an optional built-in scanner, our phones simplify worker training and make it easy for your staff to manage daily tasks. They also maximize productivity by simplifying how your team manages inventory, runs price checks, locates products and fulfills BOPIS orders.

Safety

Spectralink SAFE integrates with your communications infrastructure to allow workers to quickly summon help. Together with the panic button on our phones, the system allows associates to request help for basic things like messes or more serious matters like suspicious customer activity or active shooters. Employees – especially those who work alone – take comfort in knowing help is just the press of a button away.

Addressing top retail priorities

Brand Loyalty
  • Improve your customer experience
  • Personalize in-store assistance
  • Tailor conversations and offers
  • Be flexible with sales channels

Sales Growth
  • Facilitate faster, easier checkout
  • Provide convenient delivery options
  • Offer an ‘endless aisle’ of shopping options
  • Create a seamless omnichannel experience

Elite Services
  • Share real-time insights with customers
  • Increase communication and collaboration
  • Simplify task management
  • Improve product visibility

Spectralink Products and Services

Find out the 3 ways mobile phones transform retail customer experiences.

See our Interactive Decision Tree to find out what solutions are right for your team.

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